June 2024
Vol 21 No 6

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About Harry and Rosemary Wong...
Harry and Rosemary Wong are teachers. Harry is a native of San Francisco and taught middle school and high school science. Rosemary is a native of New Orleans and taught K-8, including working as the school media coordinator and student activity director.

Harry Wong has been awarded the Outstanding Secondary Teacher Award, the Science Teacher Achievement Recognition Award, the Outstanding Biology Teacher Award, and the Valley Forge Teacher's Medal. Rosemary was chosen as one of California's first mentor teachers and has been awarded the Silicon Valley Distinguished Woman of the Year Award.

Harry Wong is the most sought after speaker in education today. He has been called "Mr. Practicality" for his common sense, user-friendly, no-cost approach to managing a classroom for high-level student success.

Nearly a million teachers worldwide have heard his message. Because he is fully booked for two years, he has agreed to and has invited his wife to join him in doing a monthly column for Teachers.Net so that more people can hear their message.

About Their Work... Harry and Rosemary Wong are committed to bringing quality and dignity to the materials they produce. For this, they have formed their own publishing company, of which Rosemary is the CEO. They have dedicated their lives to leaving a legacy in education and making a difference in the lives of teachers and students.

Their latest contribution to helping teachers succeed is an eLearning course on Classroom Management.

1. The course can be taken in private at the learner's convenience.

2. The outcome of the course is
a 2 inch binder with your own
Classroom Management Action Plan.

This Action Plan is similar to the organized and structured plan used by all successful teachers.  Details for the classroom management course can be seen at

The Wongs have written The First Days of School, the best-selling book ever in education. Over 2.5 million copies have been sold.

A third edition of The First Days of School has been released and includes an added bonus, an Enhanced CD featuring Harry Wong. The Enhanced CD, Never Cease to Learn, is dedicated to those teachers who know that the more they learn, the more effective they become.

The Wongs have also produced the video series The Effective Teacher, winner of the Telly Award for the best educational video of the past twenty years and awarded the 1st place Gold Award in the International Film and Video Festival.

They have released a new set of CDs with Harry Wong LIVE, speaking on How to Improve Student Achievement, as he speaks at one of his many presentations. He is the most sought after speaker in education and his presentations are legendary.

When the book, video series, and CD, and eLearning course are used together, they form the most effective staff training tool for developing effective teachers. Staff developers and administrators who would like to know how to implement the aforementioned book, video series, and CD are encouraged to consult the book, New Teacher Induction:  How to Train, Support, and Retain New Teachers. Information about these products can be found by visiting the publisher's website at or

Best Sellers

The First Days of School with Enhanced CD, Never Cease to Learn
by Harry & Rosemary Wong
$18.30 from
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The Effective Teacher (Video Set)
Presented by Harry Wong

8 DVDs, with Facilitator's Handbook in PDF, book The First Days of School, and storage case, $695.00 from (volume discounts available)
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Classroom Management with Harry and Rosemary Wong
eLearning course for individual use, CEUs available Preview the course and order at $124.95 (Group discounts available.)


How to Improve Student Achievement
Hear Harry Wong Live! in this 2 CD set
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New Teacher Induction: How to Train, Support, and Retain New Teachers
by Annette L. Breaux, Harry K. Wong

$23.07 from
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Pathways: A Guide for Energizing & Enriching Band, Orchestra, & Choral Programs
by Joseph Alsobrook

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Results : The Key to Continuous School Improvement
by Mike Schmoker

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Improving Schools from Within : Teachers, Parents, and Principals Can Make the Difference
by Roland Sawyer Barth

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A First-Year Teacher's Guidebook, 2nd Ed.
by Bonnie Williamson, Marilyn Pribus (Editor), Kathy Hoff, Sandy Thornton (Illustrator)

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Schools That Learn: A Fifth Discipline Fieldbook for Educators, Parents, and Everyone Who Cares About Education
by Peter M. Senge (Editor), Nelda H. Cambron McCabe, Timothy Lucas, Art Kleiner, Janis Dutton, Bryan Smith

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The Courage to Teach : Exploring the Inner Landscape of a Teacher's Life
by Parker J. Palmer

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If You Don't Feed the Teachers They Eat the Students : Guide to Success for Administrators and Teachers
by Neila A. Connors

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Effective Teaching...
by Harry and Rosemary Wong

October 2005

Classroom Management Is Not Discipline

You can tell the neophyte teachers who have moved from the stage of fantasy to survival.  They are asking these questions:

What do I do if I still have students registering in my classroom?
What do I do if I have to move from room to room?
What do I do with all the misbehaving?
What do I do if I did not start the school with a classroom management plan?
What do I do if I do not even know what a procedure is?
What do I do if I go home exhausted each day?
What do I do if I don’t think I’ll make it to the end of the school year?

One or two months have gone by since school began and it’s obvious that many new teachers are floundering.  All one has to do is log on to the two chatboards:  “Classroom Management” and “Classroom Discipline.”

Note the number of pleas for help concerning student behavior under the Classroom Management category.  “Oh, what do I do with this student or that student?” “How do I stop them from blurting out or leaving their seats?” “What consequence can I use to stop this misbehavior?”

Therein lies the problem— and the problem is not the students.  The problem lies with teachers not knowing the difference between classroom management and classroom discipline.

When you go shopping, you expect the store to be well managed.  If it is not, you’re likely to say, “Does anyone around here know what they are doing?  I could run this place better.”  Shopping in a well run store means you expect the place to have a pleasant ambiance conducive to shopping.  The temperature is perfect, the aisles are clean, the merchandise is well organized, and the personnel are inviting.

An effective shopkeeper does not manage the store by posting a sign outside the front door with the store’s policy telling you how you are to behave inside the store.  And then the shopkeeper runs around the store and takes away privileges from those customers who do not behave and gives perks to those customers who do follow the rules and behave.

No restaurant, office, cruise ship, or church is managed in this manner, yet this is how some teachers “manage” their classrooms—with consequences and rewards.

The First of Two Different Chatboards:  Classroom Discipline

On the cover page of, Classroom Discipline and Classroom Management are listed under chatboards.  These are two distinct and different chatboards.  Look at the items under Classroom Management and all too often the items listed have nothing to do with management.  They have to do with student behavior, which should have been posted under Classroom Discipline.

We sympathize with the frustration facing some teachers, but this may explain why some teachers have problems in their classrooms.  They are consumed with trying to find ways to handle the behavior problems of their students and spend no time structuring a classroom management plan to prevent the problems from occurring.  An ounce of prevention is worth a pound of cure!

Discipline has to do with how students behave.  Management has to do with procedures and these procedures govern how students go about doing their work in the classroom.

The ineffective teacher who does not know how to manage a classroom will resort to discipline tactics to achieve control and compliance.  Classroom management is different because it has nothing to do with control and compliance.

Classroom management has to do with organizing and structuring the classroom with procedures.  Procedures teach responsibility.  For instance, should the teacher not be in the room or there is an emergency (“How Procedures Saved a Teacher's Life.” ), the students know what to do.

The vast majority of the behavior problems in the classroom
are caused by the failure of students
to follow procedures and routines,
which in turn are caused
by teachers who do not have procedures and routines.

Good behavior is highly desirable and if discipline is your concern, then two excellent plans that teach responsible behavior can be found on pages 163 and 164 in The First Days of School.  One is Jane Slovensky’s plan where she recognizes students who are good self-managers and the other is Marv Marshall’s plan where students are taught to be responsible for their own actions.

The Second Chatboard: Classroom Management

Understand that behavior and classroom management are two different subjects.  Behavior has to do with discipline and classroom management has to do with procedures and routines.

Effective teachers MANAGE their classrooms with procedures and routines.
Ineffective teachers DISCIPLINE their classrooms with threats and punishments.

Learning only takes place when the students are on task and doing their work, producing the lesson outcomes the teacher expects.  To do this, effective teachers manage their classrooms with procedures and routines.

PROCEDURE:  What the teacher wants done.
ROUTINE:  What the students do automatically.

Please do not call a procedure a rule.  Rules fall under the category of discipline and if a rule is broken, there must be a consequence.  Whereas, procedures do not have consequences or rewards.

Students do not learn when discipline is imposed upon a classroom.  The teacher only stops deviant behavior, albeit temporarily, but it must be done.

Ineffective teachers discipline their classrooms with consequences and punishments.  Some of these disciplining (not management) techniques are as follows:

  • pulling cards for infractions,
  • credit or reward systems for sugar treats,
  • incentive pads,
  • stickers,
  • imposing consequences,
  • demerits,
  • turning off a student’s computer,
  • taking away privileges, and
  • dozens and dozens more of these gimmicks that are posted almost daily incorrectly on the Classroom Management chatboard.

The point is none of them work as a management technique, because they are behavior tecahniques.  Nothing is accomplished, other than creating more stress and high-blood pressure for yourself, by continuing to say, “I’ve tried this and I’ve tried that but I just don’t know what else I can do to these kids!”

The frustration is sensed, but you do not DO anything to anyone. You would not like it if someone DID something to you, so please stop trying to DO things TO the students.

This is the key:  The only way to have responsible students is to have procedures and routines for which the students can be responsible to.

Effective classrooms are managed with procedures and routines.  Students readily accept a uniform set of classroom procedures because it simplifies their task in succeeding in school.  Efficient and workable procedures allow many activities to take place with a minimum of confusion and wasted time.  Procedures help a teacher to structure and organize a classroom for maximum engaged learning time.

Go back to last month’s column, September 2005.  It is about Sarah Jondahl, a teacher who was successful on her very first day as a first year teacher.  She began with a classroom management action plan that resulted in her success from her very first minute of her teaching career.  She says, “My classroom management plan is based on established procedures.  Having these procedures in place from day one and teaching my students about these procedures make the education experience in my classroom extremely effective.”

An Alternative Certification Teacher’s First Day SCRIPT

This past June, Diana Greenhouse was at the “Harry Wong” inservice meeting for a thousand alternative certification teachers in Fort Worth as part of The Education Career Alternatives Program (ECAP),  Diana had a substitute and paraprofessional background and her experience made her head-over-heals about wanting to teach, which led to her enrolling in the ECAP program.

She heard about having a script ready before her first day of school.  Based on what she heard and saw on the June 2000 column, “Your First Day,” and March 2003 column, “A First Day of School Script,” ( and she produced her own first day of school script. And we’d like to share it with you.

Morning Procedures

  • Place student desks placed in pods of five and in a u-shape, making it four groups of five.
  • Ask the students to take turns reading their journal entries within their groups with the reader taking center stage in the u-shape.
  • Walk around and listen to the students read.
  • Organize supply boxes and skim through the textbooks.
  • Share myself with students with poster of pictures and facts. Use as a sample for student activity the second day of school.
  • Do activity “Stand Up, Pair Up.”
  • Introducte classroom rules and procedures with a PowerPoint presentation.
  • Role play and practice the rules and procedures.
  • Tour of campus and playground.
  • Read story and break for lunch.

Afternoon Procedures

  • Introduce teacher who will be team teaching the class.
  • Read “The True Story of the Three Little Pigs.”
  • Introduce dismissal procedures.
  • Discuss importance of safe and orderly dismissal.
  • Class dismissed.

With her classroom management procedures in place, Diana created and put into action her dream of teaching.  The school designated themes for the hallways of the school and her hallway’s theme was New York City.  The hallway walls were covered with skyscrapers and each classroom was a different place in the Big Apple.  They had the Statue of Liberty, Central Park Zoo, Yankee Stadium, New York ASPCA (American Society for the Prevention of Cruelty to Animals), South Street Seaport, a Travel Agency, and Bank of New York. Grand Central Station was the restroom area, and Diana’s classroom was Broadway.

The entrance to the hallway has a huge marquee that read “Like New York City Our Learning Never Sleeps”.  The students enjoyed walking down the hall preparing for the start of school.  Diana’s anticipation for the first day of school was almost as great as her students!  She said, “I just couldn’t help myself!”

With her morning and afternoon procedures in place, Diana said, “I could not wait until Monday, my first day of school!”

Diana had a PowerPoint presentation with her procedures, which were based upon the ones she saw in some of our previous articles. ( and

To see Diana Greenhouse’s PowerPoint presentation, click here. (Note: Please use Microsoft Internet Explorer to view the presentation, as other browsers are known for not displaying PowerPoint slides correctly.  For full screen viewing, click "Slide Show" button.  To go to next slide, press the space bar on your keyboard.)

The Success of Her First Day of School

Diana reports, “My first day of school script helped me tremendously!  I was able to maintain a very calm demeanor amidst all the excitement and jitters of the first day of school by referring back to my script which I kept close by on my clipboard.

“The use of technology in the classroom through my PowerPoint presentation was wonderful for my students!  And it was a very effective way to present rules and procedures.  My students truly enjoyed discussing rules and procedures, and even asked to go over them again!!

“I knew I really reached my students when on the playground I simply stood up, raised my hand in the air, and watched as the students quickly understood that recess was over.  They ran towards me and quickly lined up in front of me with their little hands in the air!

“It was an awesome sight.  And I never even had to say a word.

“I’m looking forward to tomorrow and I THANK YOU from the bottom of my heart for touching the lives of those that touch lives in our classrooms.”

The Questions Everyone Asks

What if they enter class tardy?
What if I have to move from room to room?
What if they are still registering?

We receive variations of these questions all the time and they can be answered with the same answer.

First, we tell the person we would love to help, but before we can to please send us their classroom management plan.

We never hear from the person again.

Many teachers operate without any hardcopy or PowerPoint structure or organization to a classroom.

If you don’t have a plan,
then you are planning to fail.

TARDY.  The problem may not be the student but the teacher who starts the class late.  For instance, what good is it to have everyone in class on time when the teacher wastes five to ten minutes at the beginning of every class period taking the attendance, reading announcements, answering questions, and returning papers—while everyone sits looking bored, restless, and irritated at the disorganization and utter waste of precious learning time.  Then, the teacher becomes irritated too because it takes extra effort and increased blood-pressure to quiet the class down and become engaged in learning.

We hear from people who tell us or we read on the chatboard of what consequences teachers have used to reduce tardiness.  As we said previously, these teachers are always trying to DO things to or punish kids to get them to behave.

Rather than take such a negative approach, have an assignment ready or posted so that learning begins the moment the students enter the classroom.  Rehearse and rehearse this procedure so that students know they are responsible for beginning the school day and that what they are to do is clearly laid out for them.  Then teach the students how to DO things or become responsible for themselves.  For details, please read Chapter 15, “Your First Priority When Class Starts,” in The First Days of School.

Also, read to these two past columns, “How to Start a Class Effectively,” October 2000, and “The First Five Minutes Are Critical,” November 2000. ( and

Even the student who is tardy knows what to do, without disturbing the class.  For the teacher, simply mark the student tardy and do not interrupt the lesson or activity in progress.  Move on.  You’ll be surprised how fast the class catches on to the culture of the room.

And that’s the key.  Does your classroom have a culture, a culture of consistent procedures?  Notice all the examples that we post most every month.  Go to the July 2005 column for a list of teachers and schools with excellent examples of classrooms that are structured and organized so that there is a culture of consistency.  In such a classroom tardiness is reduced and no one asks, “What are we doing today?” They know!

For instance, on page 131 in The First Days of School, read how Ed Hockenberry does not waste a second with students who are absent or tardy.  There is a consistent procedure for anyone who is absent or tardy.  They go to an appropriate place in the room and pick up their work, which has already been placed there by a monitor.  The class moves right along without missing a beat.  Most importantly, those who are tardy do not disturb or penalize those who arrived in class on time.

The number one problem in our schools and classrooms is
not discipline; it is the lack of procedures and routines.

MOVING FROM ROOM TO ROOM.  If you must move from room to room as an itinerant teacher, have an opening assignment that the students are to consistently do when they walk into the classroom.

In the early grades the most common assignment is to select a book and read quietly.  In the upper grades some teachers have a year’s supply of sponge work or “bellwork” assignments on transparencies in a binder ready to use.  Selected students are responsible for displaying them on the screen before the teacher arrives.

If no procedures are established, much time will be wasted organizing each activity.  Students will have to guess what to do and undesirable work habits could develop resulting in squandered learning time.

Steve Geiman, a high school physical education teacher in Virginia, created “instant activities.”  When the students come to the gym, they check the white board for the assignment, get dressed, and come out and start the activity immediately.  He says, “They know that they are responsible for starting to work and that the teacher does not start class.

To read about Steve Geiman, please go to “The Effective Teacher Thinks,” November 2001. (  Here you will learn how he meets the students at the gym door every day for the first two weeks and reminds them of the instant activity. He says, “After a week, the repetition takes effect and the procedure becomes an automatic routine.

Last month, at Spaulding High School in Rochester, New Hampshire, the Physical Education staff made a large poster at the doors to the gym which says,

“Welcome! Please get dressed and start walking.”

It’s a very simple message, but friendly and effective...and Everyone walks!  It’s a great warm-up and it has a very positive effect on the students.

Bob Pedersen, principal of Spaulding High School says, “Some of the kids who had P. E. last year have been heard saying, ‘Hey, how come we didn't start class that way last year when we had PE.’ It’s nice to see classroom management in action!”

In other words, you don’t even have to be in the classroom or the gym and the students know what to do to get started with the school period or day.

Substitute teachers benefit greatly if you have this plan in place.  As students arrive, there is work to do while the substitute teacher reviews plans for the day.  The students are usually so rehearsed in the procedure that many times they end up telling the substitute teacher how the school day starts in their classroom.

Another group to benefit is the itinerant teacher.  Imagine moving from room to room and having the students waiting for you to start the day.  Establishing the procedure of coming in, getting seated, and beginning the posted bellwork gives the traveling teacher time to prepare for the class.

It may be a surprise to American and Canadian teachers that in many foreign countries, especially Asian countries, it is the teacher who moves from room to room and the students have opening procedures that are understood, while they await the teacher.

STILL REGISTERING.  And, as for those students who register after the school year begins, be kind and understanding.  Family situations, or a hurricane, may have caused the student to uproot and move.  Make the transition into your classroom a warm and loving experience and tell the student how happy you are to have him or her in the classroom.  Share that the procedures will make the class predictable and comfortable for him or her.

Give the student a hardcopy of your classroom procedures and explain that you and the students will brief him or her on the procedures.

Or, that may not even be necessary.  For instance, Nathan, a new student pops up when the class bell rings to signify the end of the class period and notices that no one else stands up.  He sits down and waits until the teacher dismisses the class.  He just learned the procedure and it was painless—because the teacher had a procedure in place and not a consequence.

Cheryl Ralston, a fifth grade teacher in Redlands, California, has a weekly “hospitality” leader as one of her classroom responsibilities for students.  Other job categories include: Girls line leader, Boys line leader, Sharpener, Gardener, Messenger, Librarian, and Phone Assistant.  The hospitality leader’s job is to host, orient, and teach classroom rules and procedures to any new student who enters the classroom.

It’s October.  What If You Don’t Have a Classroom Management Plan Yet?

It’s not too late to salvage your classroom.  Start with one procedure!  Teach one procedure.  One at a time.

The following week, teach another procedure and one thereafter and you will be amazed how your class will become a learning environment within a month.  Save these procedures so that you can start next semester or school year with an organized plan.

There Is a Procedure for Teaching Procedures

The Three-Step Approach to Teaching
Classroom Procedures

Explain.  State, explain, model, and demonstrate the procedure.

Rehearse.  Rehearse and practice the procedure under your supervision.

Reinforce.  Reteach, rehearse, practice, and reinforce the procedure until it becomes a student habit or routine.

The reason that many teachers cannot get students to do things is that they just tell the students what to do.  All procedures must be rehearsed and reinforced.

As you teach each procedure, understand the importance of why you are doing what you are doing.

  1. An effective teacher knows how to organize and structure
    a classroom for maximum engaged time for learning.
  2. The teacher is responsible for organizing a well-managed
    classroom where students can learn in a task-oriented environment.
  3. The most important thing a teacher must provide is CONSISTENCY.
    Classroom practices and procedures must be predictable and consistent.
  4. A smooth-running classroom develops when the teacher has the
    ability to teach procedures.

What If You Don’t Even Know What a Procedure Is?

First, if you do not organize and structure your classroom, the students will organize and structure the classroom for you.

Second, a study that spanned 50 years and looked at 11,000 pieces of research determined that the number one factor governing student learning is classroom management.

Therefore, if pilots have flight plans, and
Coaches have game plans, and
Executives have business plans, then
Effective teachers must have a Classroom Management Action Plan.

To learn how to have a classroom management plan and learn how to teach procedures, consult the following resources:

  1. See our September to December 2000 columns right here on,
  2. Read Chapter 20 in The First Days of School,
  3. Take the eLearning course offered at Ask your administrator for funds to allow you to take this course.

What If the Students Do Not Follow the Procedures?

Understand the following:

Behavior is caused.
Discipline is learned.

Most discipline problems in the classroom have nothing to do with discipline.  They have to do with the failure of students to do what they were supposed to do because the teacher never taught the procedure to the classroom.  The teacher then incorrectly calls this misbehavior.  It’s the failure to teach the procedure that caused the behavior problem to occur.

Discipline is a very positive word.  People who are disciplined stick to their diet, their exercise program, and their piano rehearsal.  Successful students have good, disciplined study habits.

So, what do you do if someone does not follow a procedure—or what a teacher incorrectly calls misbehavior?

Stand in front of a mirror and practice over and over again, with a firm, but loving voice,

And what’s the procedure, please?
And what’s the procedure, please?
And what’s the procedure, please?

The next time you see someone not doing what should be done, very calmly walk up to the student and say,

And what’s the procedure, please?

Discipline yourself to do this the next time you see something that needs to be done.

You Can Succeed in Your First Year!

Go to the end of this column and click on these past columns.

Diana Greenhouse, October 2005
Chelonnda Seroyer, February 2005
Sarah Jondahl, September 2005
Nathan Gibbs, March 2004
Heather Chambers, September 2004
John Schmidt, March 2003
Melissa Pantoja, June 2000

These first year teachers were all successful or succeeded on the first day of their teaching career because they had a plan for managing the classroom for academic learning.

Review what they did and implement their management strategies for your classroom.

These teachers spent little or no time in the survival mode of teaching.  They are all practicing their craft in the highest form—that of being an effective teacher.

We’ve given you the tools to break out of your survival rut.  It’s OK to return to fantasy, but for now you’ll have the tools and procedures you need to sustain you and be the best teacher you can be for your students.

With procedures firmly in place, you’ll have time to devote to the art of teaching and become the effective teacher your students need and deserve.

For a printable version of this article click here.

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